Read FAQs about Our Sleepover Parties
Do We Set Up?
This is not included in the silver or gold package price as our tents are already put together as they are not handmade they are British safety certified they just open out so the set-up is very easy, and we will go through it with you and will always assist if required. We can set up for an additional small charge which is shown in the platinum package, but a clear space must be ready, and our team will not move any furniture due to insurance.
Delivery
We will contact you a couple of days before your party to confirm what day and time we will be delivering your party depending on our route for that weekend with our other parties.
Will My Theme Be as per the Pictures?
The Photos are examples of our themes and styles, they may vary depending on stock and location.
Car parking
We require parking directly outside your property or on your driveway, without this we will be unable to drop off your party. If there are parking restrictions in place and a permit is required, you will need to supply this to us.
Access
Please advise if you live in a flat or would like the equipment taken anywhere other than the ground floor e.g. upstairs, loft, or basement, we will be unable to carry the equipment up and down stairs.
When Booking a Tiny Tents Super Sleepover Party, What Is Included?
All items listed in the chosen package, including delivery and collection within a 10-mile radius.
What Payment Is Required?
We require a £30 non refundable booking fee for a party of four and additional £5 per child thereafter. If for a smaller number of children the booking fee will be slightly smaller for example for a party of 2 is just £15. The balance of the party is to be paid on cash on the day of delivery or a week before via bacs. We do not accept card or PayPal.
Can I Host My Party in My garden or outside?
No, Tiny Tents can only be used indoors.
Is There an Age Bracket for Tiny Tent Hire?
Yes, our Tiny Tents are not to be used by children under 4 years of age.
How Are the Tiny Tents Cleaned?
All Tiny Tents covers are cleaned after each hire using no bio washing liquid. Mattresses, air beds, pillows, and decorative items are always cleaned and disinfected.
Are the Tiny Tents Waterproof?
No, they are not.
Are Your Tiny Tents Available to Purchase?
Currently, we do not offer them for sale.
Do I Need to Supply Power?
No, our fairy lights are battery powered.
How Big Are the Tiny Tents?
The Tiny Tent frames are approx. x1m Depth x0.6m width x1m height per tent.
Foam mattresses are 140cmx70cm
Air beds are 160cmx67cmx18cm (max load weight 50kg.) or 186cmx73cmx22cm (max load weight 75kg.)
What Is the Hire Period?
The standard hire period is approximately 19 hours with no more than 24 hours. Longer hire times an be negotiated, subject to availability
What Is Your Cancellation Policy?
A minimum of 7 days’ notice must be given for requests to change the date of their hire booking. The customer’s request can be granted on the provision that preferred date is available. A request to change dates within 7 days of booking will be denied. Your booking fee can only be refunded if you change your mind within 14 days of the initial payment. Otherwise the booking fee is non refundable.
Unfortunately if anyone including your child is sick and the party is in less than a week or been delivered full payment will still be due.
What Is Your Privacy Policy?
We take your privacy very seriously. Please contact us for more details.
Got a question of your own? Contact Tiny Tents The Super Sleepover Company Ltd for more information on the sleepover parties we put on across the UK.